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15 Habits that could be hurting your business relationships

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Top Tips for Managing a Business



Top Tips for Managing a Business

As a business owner, you know that there’s a lot to keep track of. From finances to employee morale, it can be hard to stay on top of everything. But don’t worry, we’re here to help. Check out our top tips for managing a business below.

Delegate and build a team of experts.

When it comes to managing a business, it’s important to delegate and build a team of experts. This will allow you to focus on the bigger picture and grow your company. By delegating, you can create systems and processes that will help your team run smoothly. Additionally, by building a team of experts, you’ll have access to a variety of skills and knowledge that can help your business succeed. When looking for experts to add to your team, be sure to find individuals who are passionate about their work and have a desire to learn. With the right team in place, you can confidently manage your business while focusing on growth. Earning an associate’s degree can assist you with learning the right skills. A business management associate degree covers the coursework necessary to manage a business. In order to be successful, it is important to have a solid understanding of basic business concepts, such as accounting, finance, marketing, and operations. Additionally, you should be able to effectively communicate with employees and customers, make sound decisions under pressure, and think strategically.

Have a business plan.


A business plan is a roadmap for your business. It outlines what you hope to achieve and how you plan to do it. A well-written business plan can help you secure financing, track progress, and organize your thoughts. There are several key components of a good business plan. Your executive summary should concisely summarize your entire plan. The body of your plan should describe your business, including its products and services, target market, and competitive landscape. You should also outline your marketing and sales strategy, as well as your financial projections. Your business plan doesn’t need to be complicated or lengthy. However, it should be thorough enough to provide potential investors or lenders with a clear understanding of your business. If you’re not sure where to start, there are many resources available online or through local Small Business Development Centers (SBDCs).

Organize and manage your time.

Time management is essential for small business owners, who often have to wear many hats and juggle multiple tasks at once. You’ll want to create a schedule and stick to it. Having a plan helps you stay on track and makes it easier to prioritize tasks. Make it a point to set priorities. Know what is most important and focus on those tasks first. You should also use technology to your advantage. Tools like calendars, to-do lists, and timers can help you stay organized and productive. Take breaks periodically throughout the day. Giving yourself time to relax can help you recharge and be more productive later on.

Use the right tools.


Enterprise SaaS management is a process of managing and overseeing a company’s software as a service (SaaS) applications. This includes selecting the right applications, deploying them effectively, and then monitoring their performance. By using SaaS management, businesses can improve their efficiency and optimize their operations. Once the right applications have been chosen, they need to be deployed in an effective manner. This includes ensuring that they integrate with existing systems and that users are properly trained on how to use them. It’s also important to constantly monitor the performance of SaaS applications in order to ensure that they are meeting expectations. If not, adjustments may need to be made in order to improve their effectiveness.

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Reputation Guards A glossary of terms PART 3



Reputation Guards — a glossary of terms PART 3

The deeper you go into reputation management, the more you slide down the rabbit hole, the more difficult it becomes. There is a lot of jargon in practice. That’s why we at Reputation Guards have put together a list of pop culture acronyms, terms, slang, and phrases you may run into when trying to control your brand’s reputation. Let’s try to keep up with the jargon.

Jargon List Reputation Guards: Terms, acronyms, and phrases related to reputation management.


Reputation laundering is the process of hiding the original source of reputation from the public.

The most common way to do this is to buy an existing domain name and post positive reviews about it. Usually the reviews are fake, but there are also real ones. To avoid detection, they often place them at different times and places.

It is important to note that reputation laundering does not involve altering the original content or products associated with a site or business.

Companies that have been found guilty of using this tactic include: J&J, KFC and PepsiCo.


A denial of service (DoS) attack is an attempt to make a machine or network resource unavailable to its intended users.

The term “denial of service” is used because the attacker’s goal is to deprive the victim of the ability to use the target resource. A DoS attack can be carried out in various ways, from flooding the target with external messages to sending a large number of data requests from a single source at the same time.

Techniques to prevent or mitigate DoS attacks are called “defense mechanisms”.


Branding is the art of making a product or service stand out from the competition. It’s about creating a unique identity for your business that sets you apart from your competitors.

Branding is also about understanding what makes you unique and then communicating that message to the world. This includes everything from your logo, tagline, and marketing materials to how you answer the phone when someone calls.

The purpose of the brand is to create an unforgettable experience for customers so that they prefer you to other companies in your industry.


Cancel culture is a term coined by Arthur Chu in 2013 to describe the reaction of some people on the internet to challenge the culture. The term has been used to refer to the “cancellation” trend of public figures and celebrities who have done something that is considered offensive: protecting one’s reputation.

The idea behind cancel culture is that people should not be ostracized for life because of a mistake or a wrong decision. They need to be given a chance at the redemption that culture provides.

Cancel culture has also been criticized for being an excuse for mob lynching and harassment, and for preventing those who have been victims in the past from coming forward because they fear a new attack.


Red baiting is a term for the practice of making claims about someone’s communist leanings or connections. The term can also refer to the practice of making accusations about someone’s socialist leanings or connections, but is more commonly used in reference to communism.

The term “red bait” comes from Senator Joseph McCarthy’s accusations during the Cold War era that many people were communists and infiltrated American society and its institutions.


GAME THE SYSTEM is a book written by Patrick J. McGinnis and David M. Boye. It talks about how to use the system so that it works for you and not the other way around. The book is based on the idea that you should use your knowledge of how the system works against you, not for your good.

GAME THE SYSTEM is a great resource for people who want to understand how the system works and how they can use it to their advantage and improve their lives in general.

For example: In 2007, a study from the University of California, Berkeley found that some companies on eBay were implementing reputation marketing strategies by selling their items at a discount in exchange for positive reviews.


Word of mouth is a form of marketing where people talk about a product or service and their personal experience with it.

The rise of social media has made word of mouth marketing an increasingly powerful force to be reckoned with.


Emotional connectors are words or phrases that evoke an emotional response in the reader. This is a powerful way to connect with readers and make your content more engaging.

They can be used in titles, subtitles, images, and even in the body of the text to provide context for the reader.


An intangible asset is an asset that cannot be touched or seen. They are not physical and instead are considered intellectual property.

Some examples of intangible assets are patents, trademarks, copyrights, goodwill, and franchises.

Intangible assets can give a business an advantage in the marketplace because they are difficult for competitors to copy.

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5 Steps to Take Your Business to the Next Level




5 Steps to Take Your Business to the Next Level

Owning a small business is hard work at any time, let alone right now. In fact, for many owners, the combined impact of the pandemic and the cost of living crisis probably adds up to the most challenging economic circumstances they’ve ever experienced. As a business owner myself, having started my own company, Tala, just over 3.5 years ago, I can confirm it’s definitely been a challenge!

But here’s something a bit less doom and gloom!  Despite all the uncertainty, 33% of UK small business owners say their priority for the next months is not only balancing the books but achieving growth too. And 37% of Gen Zs claim they want to start up a business to earn more money to deal with life’s rising costs. 

So, with all that ambition around, here are my five top tips for small business success, whether you’re just starting out or looking to take your company to the next level…

Be totally content with your content

Nowadays, most people don’t want the stuff they watch or read to look like an ad, they want it to feel as though they’re talking to their friend. This means they actually respond very similarly to well-made organic content as they do to paid content. So, instead of going straight to paid ads, post your marketing content organically on your Facebook or Instagram  to see what your audience engages with the most. You can then back the best performing stuff with some paid ads and reallocate your paid spend in real time to fit demand, like shutting off an ad when stock is low and promoting the next best product. All of which means you’re only spending your marketing budget on content that you’re confident is going to have the right impact with your customers.

Innovate in what you do and how…but not why 

Innovation is the lifeblood of every small business as it means you’re constantly moving forward and unlocking new and better ways to deliver what your customers want. But if you are thinking of targeting a new market, testing a new product or trialing a fresh way of working, don’t lose sight of why you started your company in the first place. People want to buy into your business not just from your business. So whatever changes you decide to make in order to grow, ensure that every person that comes to your page knows what your business’ mission is. Now more than ever, it’s them that will keep your customers coming back. 

Boost your productivity not your working hours

How often do you hear that, as a small business owner, you have to work every day of every week of every year. It’s not always true (although admittedly there are periods of that!). In fact, this kind of hustle culture can burn you out. The key is to be more productive with the time you do spend working. So, instead of long to-do lists without timings, try dividing your day into quick ticks (<5 mins), tasks (5-30 mins) and projects (30+ mins) and three non-negotiable things you have to achieve. This should include blocking specific time for admin and for personal stuff like hobbies. Doing so will help you focus on the stuff that really matters for your business’ long-term success rather than getting bogged down in bagging quick and easy wins to announce on social media for some extra kudos, and help you to fit in the things you love too

Be prepared if you’re looking to raise

Securing financing as a small business owner can be tough, especially if you’re a woman. In fact, for every £1 of venture investment in the UK, less than 1p goes to all-female founder teams compared to 89p for all-male ones. That’s shocking – and something investors and policymakers need to address as quickly as possible. What’s true for everyone though is that raising capital isn’t something you can just wing. Instead, you need a razor sharp knowledge of your business, a clear vision of where you want to go and be ready to model every single penny you’re going to spend. When you present your pitch, be yourself because people invest in people, not just ideas.  And if you get some interest, remember to think about whether the investor is right for you. Always follow your gut.

Take advantage of help

Getting help as a small business owner isn’t an admission of failure, it’s just smart – especially in tough times like we’re in now. Consider taking advantage of initiatives like the government’s Recovery Loan Scheme  or digital skills programmes. Join a local small business network to make useful contacts and meet people you can learn from. And if you’re lucky enough to be located around Birmingham, Manchester or Edinburgh, take a hefty chunk out of your energy and operating costs by cashing in on Meta’s offer of free digital skills training and office space for the winter at

Grace Beverley is founder of the highly successful sustainable activewear brand, Tala. To help small business owners navigate the current uncertainty, she will be speaking at Meta Good Ideas Studios, a series of events where small business leaders in Birmingham, Manchester and Edinburgh can attend insightful panels, talks, workshops and training to help them grow their businesses, primarily online.

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